Frequently Asked Questions

Why trust OneCustomEssay with your writing assignment?

OneCustomEssay was started in 2017 to address various needs that students have regarding their writing assignments. Our customers continue to trust us their assignments with 87% of reorder.
Are there any discounts available?

If you are new to our site you can get one time discount on your order. Moreover we have referral program for you and your friends as using it you both get discounts.
How professional are your writers and what is their expertise?

All of our writers have the following: first, they all have a college degree whether it is a Bachelor’s, Master’s, or Doctoral; second, they have practical experience in their given field of study; third, they know how to submit and format papers the correct way.
What is your policy if the paper does not meet expectations or requirements given?

The approval and satisfaction of your paper is what drives our business. So we have a person in place to review the paper to verify that it matches the requirements you provided. However, if it does not meet your expectation then we will fix it to meet your needs.
Do you help students with assignments on a very short notice?

Most of our new customers come to us because they are in a bind with a schedule. This scenario is the norm for us so we prepared to get the paper written and back to you by the deadline you provided.
Can I place another order and use the same tutor as before?

Yes you can choose to have a specific writer on your behalf again.
What forms of payment to you take?

We process secure credit card payments; Visa, MasterCard, Discover, or American Express. All of our payment methods are of the highest security.q
Do you ever issue refunds?

There are situations when we will issue a refund. All such cases are processed according to company’s Moneyback policy.
What writing services do you offer currently?

Please visit our website to see the current list of writing services being offered.
How do I place on order on the website?

First, click on the Order Now button on the webpage. You can also click on the Order Now Link on the top-menu bar. Second, you will need to fill out the form that will ask for your type of paper, subject, due date, and other details. Third, is the Terms & Conditions for you to read prior to placing the order so you know all conditions involved. If you agree to the conditions, then check the box and press the "Place Order" button at the bottom of the page. Then your order will be assigned to the expert.
Is there an extra charge for revision if it is before the deadline?

Your satisfaction of this paper and process is our number one goal. So if there is enough time to make the requested revisions before deadline, then we will do for free. If the changes are going to change the paper enough to push past deadline, then we will talk with you first about what the lowest fee for this will be.

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